Frequently Asked Questions
Find answers to common questions about using bookshop.
Click the Register button in the top navigation bar. Fill in your first name, last name, email, and password. You'll be able to start browsing and purchasing books immediately after registration.
We accept credit/debit cards (Visa, Mastercard), bank transfers, and mobile money. All transactions are securely processed.
Standard delivery takes 3-5 business days within Lagos, and 5-10 business days for other locations across Nigeria. Pickup is also available at select locations.
Yes, you can return physical books within 7 days of delivery if they are in their original condition. Contact our support team to initiate a return.
Log into your account, go to Dashboard > Orders. You'll see real-time status updates for each order. You'll also receive email notifications at each stage.
After purchasing a book, you can leave a review with a star rating and comment. Reviews are subject to admin approval before being displayed publicly.
We periodically offer discount coupons to our valued customers. Keep an eye on your notifications for special offers and promotions.